Privacy Policy - Effective 10/06/2026

Cap Coast Media (“we”, “our” or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and disclose information when you:

• visit our website at https://capcoast.media;
• use the QR-U mobile application (“QR-U” or “the App”);
• contact us, subscribe to our communications or use our services.

1. Information We Collect

Website information

When you use the Cap Coast Media website, we may collect:

• your name, email address, phone number and other information submitted through contact forms, subscriptions or service enquiries;
• information about how the website is used, including pages visited, time spent, clicks, IP address, browser type and device information;
• information collected through cookies and similar technologies.

You can adjust your browser settings to limit or refuse cookies.

QR-U application information

When you create and use a QR-U account, we collect and store:

• username;
• email address;
• date of birth;
• gender;
• answers provided to QR-U compatibility questions.

The compatibility questions are used to assess and compare compatibility between users. Depending on the questions answered, responses may include information relating to matters such as:

• personality and temperament;
• interests and lifestyle preferences;
• beliefs and spirituality;
• political or social views;
• relationships and attachment;
• intimacy and sexual preferences;
• personal values and opinions.

Some questionnaire answers may therefore be regarded as sensitive or highly personal information.

We do not collect information through QR-U that is unrelated to registration, account management or compatibility matching.

2. How We Use Your Information

We may use information collected through our website to:

• respond to enquiries;
• provide requested services;
• improve our website and content;
• send newsletters or marketing communications where consent has been provided;
• monitor and analyse website usage.

We use information collected through QR-U to:

• create and maintain user accounts;
• verify that users meet applicable age requirements;
• operate the compatibility-question system;
• calculate compatibility results without disclosing individual questionnaire answers to other users;
• provide personalised compatibility results;
• allow users to manage their profiles;
• respond to support enquiries;
• maintain the security and proper operation of the App;
• comply with applicable legal obligations.

QR-U compatibility-question answers are used for the operation of the compatibility service. We do not use those answers for unrelated advertising or marketing purposes.

3. Compatibility Results and Privacy of Answers

QR-U uses users’ questionnaire answers to calculate compatibility results, scores or comparisons.

Individual questionnaire answers are not displayed to or shared with other users.

Other users may only see compatibility results or scores generated by QR-U, together with profile information that the user has chosen or agreed to make visible through the App.

A user’s email address, full date of birth and individual compatibility-question answers are not publicly displayed to other users.

Questionnaire answers are used only to operate QR-U’s compatibility system, maintain the user’s account, improve the service and meet applicable legal or security requirements.

We do not sell questionnaire answers or use them for unrelated advertising or marketing.

4. Sharing Your Information

We do not sell personal information.

We may disclose limited information to service providers that assist us with:

• application hosting;
• database storage;
• technical support;
• security;
• account authentication;
• analytics or error reporting;
• payment or app-store services.

Service providers may only process information as necessary to provide their services to us.

We may also disclose information:

• where required by law;
• in response to a lawful request from a court, government agency or law-enforcement authority;
• where reasonably necessary to protect the rights, safety or security of QR-U, Cap Coast Media, our users or another person;
• in connection with a business sale, restructure or transfer, subject to appropriate privacy protections.

5. Google Play Purchases

QR-U purchases made through Google Play are processed by Google.

Cap Coast Media does not receive or store users’ complete credit-card or bank-account details.

We may receive limited transaction information from Google that is necessary to confirm a purchase, manage access to the App, address refunds or resolve payment-related enquiries.

6. Data Storage and Security

We take reasonable steps to protect personal information from:

• misuse;
• interference;
• loss;
• unauthorised access;
• unauthorised modification;
• unauthorised disclosure.

However, no electronic storage or transmission system can be guaranteed to be completely secure.

Users are responsible for keeping their account login details confidential and should notify us if they believe their account has been accessed without permission.

7. Data Retention

We retain QR-U registration information and compatibility-question answers while the user’s account remains active and for any limited period reasonably necessary to:

• complete account deletion;
• resolve disputes;
• prevent fraud or misuse;
• meet legal, financial or regulatory obligations;
• maintain security and system integrity.

Where information is no longer reasonably required, we take reasonable steps to delete or de-identify it.

8. Account and Data Deletion

QR-U users can delete their registration and associated information through the App.

To delete an account:

1. Open the user’s QR-U profile page.
2. Select Delete Account.
3. Follow the instructions presented in the App.

Deleting the account will delete the user’s registration information and associated compatibility-question answers, subject to any limited retention required by law, security, fraud prevention, dispute resolution or technical backup processes.

Users may also contact us at lindsay@capcoast.media regarding access to, correction of or deletion of their personal information.

9. Your Rights and Choices

You may request:

• access to personal information we hold about you;
• correction of inaccurate or incomplete information;
• deletion of your QR-U account and associated information;
• withdrawal from marketing communications;
• information about how your personal information has been handled.

Requests may be sent to lindsay@capcoast.media.

We may need to verify your identity before processing certain requests.

10. Children’s Privacy

QR-U is not intended for children under the minimum age stated in the App or Google Play listing.

We do not knowingly permit children below the applicable minimum age to create an account.

A parent or guardian who believes that a child has created an account or provided personal information may contact us at lindsay@capcoast.media to request investigation and deletion.

11. Third-Party Services and Links

Our website and App may contain links to third-party websites or services.

We are not responsible for the privacy practices, security or content of third-party services. Users should review the privacy policies of those services before providing personal information.

QR-U may also rely on third-party technical services necessary for hosting, authentication, application distribution, payments, diagnostics or security. Those providers handle information under their own privacy terms and their agreements with us.

12. Overseas Processing

Some technology or service providers used by Cap Coast Media or QR-U may process or store information outside Australia.

Where this occurs, we take reasonable steps to ensure that personal information is handled appropriately and in accordance with applicable privacy obligations.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect:

• changes to QR-U or our website;
• changes to our information-handling practices;
• legal or regulatory requirements;
• changes to third-party services.

The revised policy will be published with an updated effective date.

14. Contact Us

Questions, privacy requests or complaints may be directed to:

Cap Coast Media
Application: QR-U
Email: lindsay@capcoast.media
Website: https://capcoast.media